Frequently Asked Questions
Your guide to shopping with ShopZaza
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally range from 10-21 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure products are in their original condition to receive a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing your body measurements to our chart for the best fit.
Which payment methods do you accept?
ShopZaza accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my package after it ships?
Yes! Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.
Are your materials ethically sourced?
At ShopZaza, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.